At Fairview Architectural, we take immense pride in prioritizing our customers and consistently surpassing their expectations. We recognize that our success is directly tied to the success of our clients.
Here are just a few ways we go above and beyond for our customers:
 MATERIAL DELIVERY
Are you tired of wrestling long, wide and heavy pallets out of trucks only to find that they are damaged? You don’t need to worry about this with Fairview!
We send all our deliveries on a flatbed truck to guarantee the safety of your staff, the safety of your products and to assist with the speed of offloading.
WARRANTY
At Fairview Architectural, we offer comprehensive warranties to ensure the longevity and performance of our products. Our warranties cover a range of aspects, including material and finish durability.
We are committed to providing our customers with peace of mind and exceptional service throughout the lifespan of our products.
FINISH DEVELOPMENT
Fairview has a strong reputation for our experience in color matching and finish development. We work together with our customers and our lab, achieving perfectly matched finishes.
We have successfully matched many textures and building materials from stone, to wood, to concrete, and even a car.
We have our process down to such a fine art, all we need is a chip of the finish that you need matched.
PALLET RETURN PROGRAM
(US ONLY)
Discarding your old pallets can cost you time and money. Instead, why not get us to pick up your specially marked “Vitrabond Pallet Return” returnable pallets at no extra cost to you?
As an extra bonus you will also earn FREE SHIPPING on your next order!
CUSTOMER SUCCESS TEAM
We’ve got your back! It would be nice if things always went according to plan, but we understand that this is not always the case. To ensure that your specific needs are dealt with quickly and efficiently, we have an in-house Customer Success Team.
Our inter-department group of Customer Advocates not only empathizes with your needs but can get together on a moment’s notice to strategize on ways to ensure your success!
COMPATIBLE AND RELIABLE
The Fairview family of brands are all designed to integrate seamlessly with each other. This allows you to get a complete solution from one supplier that fully suits your façade cladding project.
Choose from our Vitrabond 4mm ACM. Vitraplate prefinished solid aluminum, Edgeline flashing material and Arrowhead installation systems.
BRAND PROMISE
At Fairview, our Brand Promise to our customers is that we are the only customer-success-focused building façade manufacturer.
We take pride in our profession, driving industry innovation for construction professionals. Our commitment to sustainability and technological advancements ensures that we not only meet but exceed the evolving needs of our clients, delivering exceptional quality and value in every project.
STOCK STORAGE PROGRAM
Our storage program is designed to help you get paid for stored materials, while also ensuring supply and locked-in pricing.
Purchase your required material now and keep your stock safe and secure and out of the way until you need it.
Whether you require storage for 6, 12, 18 months, or more, your material will be safe and secure at our facility until you need it shipped to you.Â
Substitution Request Service
At Fairview we offer a substitution request service to help you easily use our products on projects. To help us get started, simply click here and complete the required fields.
Contact our team today for more information on any of the services mentioned above. You can also contact our team at 860-242-2711 or email helpdesk@fairview-na.com.
