A message to our Customers and Contacts about COVID-19

Apr 16, 2020Blogs

We have been monitoring the impact of the COVID-19 crisis on our ability to service our customers and partners. Our primary concern is for our people, and we have implemented precautions according to guidelines set out by the relevant authorities and remain flexible to adapt to further guidelines as the situation develops.

At this time the COVID-19 pandemic is not currently impacting our supply chain. We continue to maintain large inventory in Connecticut and our raw materials suppliers have confirmed that they have additional reserved stock available for us. Thanks to the strong vendor relations that we have established over the last few years at this time we expect the pandemic to have little impact on our day-to-day operations.

We will be watching the situation closely and making any key decisions based on guidance from health professionals and officials. If we need to adjust our operations in any capacity or make changes that could impact our work together, we will communicate that information to you immediately.

From today, our staff will have the option to work from home if they choose to and we are also suspending travel until further notice. We will instead be exploring alternative options for keeping in touch via phone and video conferencing as it is important for us to maintain the same level of contact that you have grown to expect from Fairview.

In the meantime, if you have any concerns or would like more information on our contingency plans, please do not hesitate to reach out to your account manager or email: helpdesk@fairview-na.com.

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